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Job Description
Are you ready to be a part of one of the largest trucking companies in the US. With over $1.7B in revenue in 2010, SIRVA is the 13th largest For-Hire Carrier in the US where you can use your passion for customer service while being challenged, inspired and pushed to constantly be your best? If so, SIRVA Inc. has an amazing opportunity for you!
SIRVA, Inc. is a leading worldwide provider of relocation and moving solutions. We conduct more than 300,000 relocations every year, transferring corporate and government employees and moving individual consumers. With more than 2,300 employees and an extensive network of agents and other service providers, SIRVA operates in more than 150 countries. SIRVA's brands include Allied, Allied International, Allied Pickfords, Allied Special Products, DJK Residential, Global, northAmerican, northAmerican International, SIRVA Mortgage, SIRVA Relocation and SIRVA Settlement.
SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company!
This position will coordinate and communicate shipment assignments between drivers and the schedulers. Responsible for problem solving and accurate data integrity. In addition while working with their team, they will be able to help drive the profitability of the network by keeping drivers compliant and securing the most profitable loads.
Essential Functions/Responsibilities
1. Monitor and review each trip issued. Position will look for opportunities to add additional shipments into a driver's current trip coordinating load dates, size and geographic locations at origin, destination and while en route. Clearly communicates expectations to the fleet and agents in regards to service, rules, policy, procedures etc. Maintain data integrity of all applicable systems.
_2. _ Handle calls and messages from drivers and agents to resolve disputes and/or problems. Receive calls from agents regarding updates and/or changes on shipments and loads, then update the system and relay pertinent information to appropriate parties.
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_3. _ Ensure proper application of van line procedures to individual shipment price programs and national account contracts.
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_4. _ Evaluate processes within Dispatch and Planning functions to improve efficiencies for all members of business segment. Suggest improvements to management and follow through with implementation which may include training of fellow employees.
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_5. _ Assist in special projects, Excel and Word required in most of these projects. Work as a back up for planners on vacation.
Required Skills: Must be able to multitask in a fast paced environment. Excellent communication and organizational skills needed and a fundamental geographic understanding. Working knowledge of various Microsoft Office products required.
Education: High School diploma or equivalent. Bachelor's degree preferred
0-3 year of experience
Job Location
Fort Wayne, Indiana, US
Position Type
Temporary - Free Classified Ads in US on Craigslist